When we met the team from Concordia most of their processes were telephone and paper-based. Key information was scattered across the organisation - on standalone PCs or post-it notes, or in staff members’ heads. This made it a real challenge to co-ordinate 10,000+ seasonal workers on 200 farms effectively.
Datanauts worked with Concordia to web-enable core business processes and ensure all data was stored in a centrally. Once we had accurate and comprehensive cloud-based information we enabled Concordia’s network of farmers, overseas employment agents and workers to access the system – replacing emails and telephone calls with online self-service. This approach has dramatically cut the administration workload for UK staff and improved the level of service they can provide when more complex queries arise.
We’ve been building awesome software for more than 16 years. Let’s talk about what we can do for you.